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Patient Satisfaction and Surgical Complications Data

Patient Feedback Report

After 4 years of chronic pain and bouncing from one professional to another, I was very lucky to have Mr Chatterjee recommended to me. 

Having been unable to walk prior to surgery caused by my sciatica, I was able to bear weight on the leg a couple of hours after surgery. 

The mobility I have now during recovery is better than I’ve had in years & moves me to tears daily. I am truly grateful – the support & guidance I’ve had throughout the entire experience has been faultless & educational.  THANK YOU to the incredible Mr Chatterjee and his wonderful team.

DR - January 2019

I would like to say that the service and consultation i have received to date has been exceptional and has assured me that I am in the best possible hands. 

CS - 28 January 2019

Dear Mr Chatterjee


You moved me from despair to hope.  I don't have the words to express my gratitude.  May all the blessings of the world be heaped upon you.  That is what I wish I can only say thank you, thank you, thank you.


IW – 14th January 2019

I wanted to write and thank you again for what you did for me. Through the passage of time, I really am appreciating how remarkable it is to live pain free after almost 20 years of daily back pain and limited range of movement.


I am back at the gym and working full time. Life is so much more enjoyable now and I suspect that is due to the absence of pain and sciatica on a frequent basis. Whilst I do get stiff, it’s completely manageable by frequent exercise and movement. The altered nerve sensation in my right foot has diminished significantly and the strength has returned.


I will never forget what you did for me. I am truly very grateful. Thank you.

                                                                                                           AG, October 2018

I would like to thank Mr Chatterjee, Dr Lapin and Ms Purdie, as well as the rest of the team, for all their support and assistance throughout my spinal surgeries.  Their expertise, professionalism, kindness and concern turned potentially frightening surgical experiences into ones where I felt calm and reassured.  I was consulted and supported in each step and all concerns and queries were handled promptly.  I always felt that my health and well-being was of great personal concern to every member of the team.   I felt completed safe and confident in the highly skilled hands of Mr Chatterjee and his team.  They have both my gratitude and respect.

DH, August 2018

Sue, I just wanted to thank you for all your help over the past year and a half in sorting out all my appointments, surgeries and communications with Mr Chatterjee.  I know managing his 'work world' is very challenging :)

You have no idea how much your incredibly efficient and very personal assistance meant to me!  

I will drop a line from time to time to let you all know how I'm progressing.

Thank you again,

Deb Hirshfield, July 2018

Just a letter of enormous thanks to Mr Chatterjee and yourself for seeing me and working on my ailing back problem.

SR, March 2018

Your efficiency is outstanding. Thank you again.

KW, March 2018

My visit to see Mr Chatterjee was very beneficial, his knowledge and explanations were invaluable and his skill in communicating complex matters in an elementary way was most helpful. Please pass on my thanks to him.

Anon, March 2018


Please pass on my thanks to Bob - yesterday I had my first walk on the Heath so I’m deeply grateful to be returning to my active life –

SG - February 2018

I had the procedure yesterday.  Please can you please pass on my huge thanks to  Mr Chatterjee. I am free of pain for the first time in 24 years and it feels great.

BH – November 2017

Please can you pass on my sincere thanks to Bob for his time and advice, he really did put my mind as rest and took the time to really explain the process, I am confident to be in his hands and have light at the end of the tunnel!

PH Feb 2017

I never thought I’d ever be able to be active with no pain in my back. I suffered for many years and it has been a fantastic opportunity for me to be treated by yourself Mr. Chatterjee.  I am very grateful to you as I have my life back to normal with no pain.   Thanks to you I can run, walk and go to the gym with no pain. I enjoy a lot more with my family in fun days out. I can wake up in the morning without thinking of the pain. I’ve gone back to work and drive long distance. All this which I couldn’t do before. This has been a drastic change in my life and I can’t thank you enough.It was a great pleasure meeting you and I’m happy I made the right choice by choosing you as my doctor. I will definitely be happy to recommend you as you have changed my life.   Thank you again Mr. Chatterjee

FB January 2017

May I say how pleased I am with the efficiency and promptness of your practice and your PA, Sue.  With the replies and onward reporting and referrals etc.  She had organised the onward appointments, done all the paper work, and informed the insurance company.  I really appreciate this and am very happy.  Plus I was very pleased with meeting you and your reassurance of my treatment.  I think I have found a good consultant.

SS November 2016

Dear Mr. Chatterjee and Team

Yesterday I completed the Royal Parks Half Marathon in 1:42:51 and placed 2104 out of 15980 runners.    I raised over £1000 for the Brain Tumour Charity.    It was an extraordinary day for me.  A few months ago, especially right before the surgery in May,  I thought that I might not be able to run again.   But with the help of your treatment plan and encouragement I succeeded. Thank you.

JC October 2016

I just wanted to say I have been very impressed with the service so far. Sue has been incredibly helpful and Bob has a great temperament and clearly has a vast clinical expertise. While ‘enjoying the whole process’ is perhaps a step too far, I thought the initial consultation, and relaxed, professional atmosphere in Theatre prior to my procedure was reassuring to see.

JB October 2016

My wife had a spinal decompression and fusion by Bob Chatterjee at Highgate Hospital at the end of August. She was referred for a second opinion though yourselves and the whole process was world class. Bob was very professional and based on hers recovery his surgical expertise was masterful! She was discharged after 36 hours, was fully mobile within three days and off all pain medication within 4 days. We travelled to Croatia twelve days post surgery (silly perhaps….)  and no one could believe she had surgery. Her quality of life is back to 10/10 with no leg pain and only slight hyper extension discomfort.

Just wanted you to know as would highly recommend him to colleagues.

KK September 2016

I am so fortunate to have had you operating on my spine. I am such a lucky guy! I know that the operation was a total success. Thank you so much for all your care and attention while I was in hospital. I dread to think what state I would be in now if you hadn’t operated when you did. Thank you once again

Mr JL May 2015

I hereby express my profound gratitude and appreciation for,your contribution towards my successful surgery. I say a big thanks to you all. More grease to your elbows. Remain blessed.

Ms JO Apr 2015

I have never felt so much health buzzing in my body as I feel now after my operation. You have made me a new person and I am so much grateful for that. I have always been an assertive person but that pain for over two years made me feel as I was losing it. I thank you so much for restoring my confidence. May your good work continue to shine on everybody your hands touch.

Mrs JL Oct 2014

Thank you Mr Chatterjee. You are the best doctor I have seen, thank you.

Mr ARM May 2014, Kuwait

Just to say a huge thank you to my favourite surgeon. You have made my life much easier and less painful. I can’t tell you how grateful I am for all you have done for me.

Mr & Mrs BB May 2014

My back pain had been a pain for too many years. You came along, allayed my fears and my future looks bright. Thank you.

Mr DB Mar 2014

Just a little gift to say a big thank you. I feel so much better each day and I’m ever so grateful to you.

Mrs LM Feb 2014

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